Refund policy
GoeringSpin Refund Policy 🎶
At GoeringSpin, we want you to love every record you receive. We carefully inspect and ship all vinyl with protective sleeves to ensure your albums arrive in excellent condition.
Returns & Refunds
- Damaged or Defective Items: If your record arrives warped, broken, or with major defects, contact us within 7 days of delivery. We’ll provide a replacement or a full refund.
- Incorrect Orders: If we send the wrong album, we’ll make it right at no extra cost.
- Change of Mind: Since vinyl is a collectible and sensitive product, we’re unable to accept returns for opened or “buyer’s remorse” orders.
How to Start a Return
- Email us at [your email] with your order number, photos of the issue, and a short description.
- Once approved, we’ll send return instructions or process your refund right away.
Refund Processing
- Refunds are issued to your original payment method within 5–7 business days after approval.
- Shipping costs are non-refundable unless the return is due to our error.
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